Frequently Asked Questions
Q: When will I receive my order?
A: You can expect a shipment notification within 7-10 business days.
Q: I received my order and it doesn't fit/something is wrong with it. Can I return or exchange it?
A: We can only return/exchange NON-CUSTOM orders. We CANNOT exchange or return any custom jersey orders. Please send an email to firstname.lastname@example.org and follow the below procedure:
- Merchandise must be returned in NEW condition.
- All labels, tags, or other items that came with the product must be returned with the item
- Please include a note with an explanation with the item
- Send returns to:
C/O Returns Department
55 Amherst Villa Rd
Buffalo NY 14225
- Shipping charges are not refundable.
- Exchanges and refunds will be processed upon receipt of your return.